Updated Ticket Information due to COVID-19

Ticket Exchange, Donation, and Refund Options

As a valued patron and ticket buyer of Colorado Conservatory of Dance, one or more of our performances have been either rescheduled, or conducted entirely through online methods. We are happy to offer options.

For events that have been rescheduled, all previously issued tickets are valid for the new performance date or you can use select one of the three options listed below.

The three options available to all ticket holders of rescheduled/canceled events are:

1. Convert your current tickets to another performance for our 2020-2021 season (including season tickets).
2. Donate the value of your tickets back to the CCD (this would be tax-deductible as an in-kind gift); or
3. Request a refund for the value of your tickets via credit card or check.

The impact of canceling spring events presented by CCD due to COVID-19 is significant and donating the value of your tickets for a canceled event will assist in maintaining the financial health of Colorado Conservatory of Dance.

Please note that for the security of your payment information, credit card numbers are not stored in our systems and therefore cannot be refunded or charged automatically. If you are due a refund or need to make a payment, a Ticket Office staff member will contact you when it is possible to phone from the office.

You can reach the Box Office by contacting Rachel Long at rlong@ccdance.org for all requests or questions.

We take great pride in our ability to deliver exceptional customer service. Our team is working remotely to process ticket donation, account credit and refund requests as quickly as possible and we ask for your patience as we address each and every case. Check refunds typically take 4 weeks to process and credit card refunds may take up to 2 weeks to process. Refunds may be further delayed due to limited staffing and processing time. All refund requests need to be made by July 15, 2020.

Ticket Policy and Venues

Ticket Policy:

Children over the age of 18 months OR sitting in their own seat, must have their own ticket. Child tickets are for those 18 months through 12 years of age. Teen tciekts are for those ages 13 through 19. Adult tickets are for those ages 20 through 64 years of age. Senior tickets are for those 65 yrs and up.

Day of Ticketing prices will increase either $2.50 or $5.00, depending on venue.

Discounts are available to select productions with promotion codes at the time of purchase.

No discounts will be given at the Door.

Doors open 30 minutes prior to the performance.

Food and drink are not allowed in the theatre.

Will Call Ticketing opens 1 hour prior to each performance.

Colorado Conservatory of Dance in a not-for-profit 501(c)(3) organization.

Conditions of Sale:

Ticket exchanges are only available until 48 hours prior to the performance. 

Ticket exchanges are subject to a $5 per ticket fee.

No refunds are permitted. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management.

No cell phones or other light emitting devices are allowed during the performance.

Flash photography and video taping is STRICTLY prohibited.

You assume all risk and danger incidental to the event or performance whether occurring prior to, during, or after said show. You assume all risk and danger of injury and agree that the management, its agents and volunteers, and the performers are not responsible or liable for any injuries resulting from such causes.

No alcohol, drugs, weapons, food, or glass containers allowed.

Management reserves the right to refuse admission or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with the terms and conditions herein.

Late Seating:

Late arrivals will only be allowed in the theatre at appropriate times and will be seated in our late arrivals area. Out of respect for the performers and other audience members, you will not be seated in your purchased seats until intermission.

Venues: